HDPsyChart 9 Support and Updates
The brand new HDPsyChart Version 9 Windows desktop application has just been released in the spring of 2025. This version includes over 40 updates and bug fixes to
Version 7, the most popular psychrometric chart software in the world.
This support and update option is offered as an add-on to the basic HDPsyChart license option. For example, you could just pay the $399 for a perpetual license of HDPsyChart V9, but you will receive no phone/email support nor any updates unless you pay the $199 each time an update is released. By purchasing the yearly support and update package, you will receive unlimited phone/email support, training, and any major updates that we release.
The following is support and update information:
This support and update option is offered as an add-on to the basic HDPsyChart license option. For example, you could just pay the $399 for a perpetual license of HDPsyChart V9, but you will receive no phone/email support nor any updates unless you pay the $199 each time an update is released. By purchasing the yearly support and update package, you will receive unlimited phone/email support, training, and any major updates that we release.
The following is support and update information:
Support Options
Phone & Email Support
We provide the following ways to contact support.
- Phone Support: Call us at 1.800.339.6030 during our business hours.
- Email Support: Reach us at [email protected] and expect a response within 24 hours on business days.
Training Services
One-Time Training Session
For each organization, we offer a comprehensive one-time training session to help you get the most out of our software.
- Covers installation, configuration, and key features
- Live session via Zoom
- Includes a Q&A segment with our expert trainer
To schedule a training session, please contact us at [email protected].
Software Updates
We continuously improve our software with bug fixes, feature enhancements, and compatibility updates.
How We Provide Updates:
- Automatic Updates: "Dot" (meaning periodic minor updates and bug fixes) updates can be downloaded and installed seamlessly from the Help/Check for Updates menu option in HDPsyChart.
- Major Releases: Major software updates will be released at least once per year but could also be every 6 to 9 months.
- Update Notifications: Follow us on X for the latest release news and updates.